Pubblicazioni recenti
BRANCA G., CIACCI A.
An Analysis of Previous Review on Loyalty: Conceptualizations, Measurements, and Implications in Customer Loyalty. Theory, Measurement, and ManagementCustomer Loyalty. Theory, Measurement, and Management
S. Castaldo (a cura di), Bocconi University Press - BUP, chap. 4, pp.59-72, 2024
CIACCI A., MANTOVANI A., BRANCA G.
Conceptualizations, Dimensions, and Measurements of Loyalty: A Systematic Review in Customer Loyalty. Theory, Measurement, and Management
S. Castaldo (a cura di), Bocconi University Press - BUP, chap. 5, pp.73-104, 2024
ACCONCIAMESSA E., BUSACCA B., BRANCA G., CASTALDO S., CIACCI A., MANTOVANI A., PENCO L., TESTA G.
Concluding Considerations and Managerial Implications in Customer Loyalty. Theory, Measurement, and Management
S. Castaldo (a cura di), Bocconi University Press - BUP, chap. 7, pp.151-162, 2024
BRANCA G., CIACCI A., KATRIS D., RUBASHKINA Y.
Loyalty Management and Measurement According to TCC: A Data-driven Approach in Customer Loyalty. Theory, Measurement, and Management
S. Castaldo (a cura di), Bocconi University Press - BUP, chap. 8, pp.163-172, 2024
D'Arco M., BRANCA G., Marino V., Resciniti R.
Influencer Activism: Insights for Effective Partnership With Brands and Organizations
Psychology & Marketing, 2024
BRANCA G., GROSSO M., CASTALDO S.
Value through diversity: A systematic literature review to understand diversity and inclusion in consumer research
Psychology & Marketing, 2024, vol.41, no. 11, pp.2854-2873