Pubblicazioni recenti
LOJACONO G. (a cura di)
The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
Kogan Page, , 2024
LOJACONO G.
Experience-led luxury strategies: How brands are reshaping customer activation and engagement in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
Gabriella Lojacono (a cura di), Kogan Page, chap. 5, pp.89-137, 2024
LOJACONO G.
How to build a 360° view of the customer to nurture personalized relationships in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
Gabriella Lojacono (a cura di), Kogan Page, chap. 7, pp.183-199, 2024
LOJACONO G.
Seamless retail: Bridging the digital and physical divide in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
Gabriella Lojacono (a cura di), Kogan Page, chap. 6, pp.138-182, 2024
LOJACONO G.
The alchemy of luxury: Brand identity and value creation in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
Gabriella Lojacono (a cura di), Kogan Page, chap. 1, pp.7-21, 2024
LOJACONO G.
Timeless yet timely: The paradox of luxury authenticity in The Future of Luxury Customer Experience: How to Create High-Value, Personalized Omnichannel Experiences
Gabriella Lojacono (a cura di), Kogan Page, chap. 3, pp.59-79, 2024