Digital Strategies Roundtable

Digital technologies changed dramatically in the last ten years, driving and enabling a lot of business change. A decade ago we were talking of mobile, social media, data/analytics, and cloud and IoT on the horizon. In the years that followed, the digital transformation of companies took root, and became a dominant topic for every senior leadership team and board. Regardless of the flavor of the transformation journey, the change for corporate IT has been challenging. What the next generation of technologies will bring and how it will affect the business? What should the role of IT be in a world where technology has moved from a “function” to a way of life?... read more

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As threat actors become more capable and numerous, it is becoming ever more difficult to protect the systems, people, and information inside our corporations. Digital transformation connects everything, making data ever more central to competition while making operations ever more vulnerable—trends that have only been accelerated by the pandemic. What info/cyber security strategies can help tackling this challenge? How are we designing, deploying, and operating security in both traditional IT and the increasingly important and vulnerable security domain of OT? How are we dealing with growing 3rd-party/vendor risks?... read more

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Digital transformation has been a major corporate agenda topic for a few years now. In part it’s driven by tech capabilities. It’s also about data, how you manage and use it to drive insights. It’s about new ways of working. It’s about digitally connected, monitored and steered operations, products, and services. It’s also about new ways of connecting to customers and delivering value. Putting it all together requires a strategy that fits the company, is operationally executable, and engages the workforce and culture of the company. Where are we today? What’s working? What not?... read more

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Global business services have been in vogue for some 15-20 years now. However, many circumstances have changed in the intervening years, perhaps the most dramatic of which are the trends associate with digital transformation. Also, for many years globalization was in the ascendancy, and now it appears to be at least in a pause if not a retreat. And finally, the pandemic raised questions about global supply-chain reliability. As a result, this is a good time to ask ourselves: where are we on this, and how we plan to move forward?... read more

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The sudden disruption from COVID-19 gave new context and urgency to how enterprises identify and respond to risk. Unexpected re-structuring and re-locating of workforces, supply chains and customers created new threats in an already swiftly growing list of enterprise risks, caused by a changing global environment and an increasing pace of change. What does the changing nature of risk mean for risk management approaches and processes, and how enterprises can build resilience into their cultures and operations?... read more

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“Customer experience” now depends as much on services and interaction with the vendors as it does on products. The pandemic has accelerated the technology support to online interactions, digital processes and customer/vendor touchpoints. Customers have access to more data than ever, and they expect companies to make use of it appropriately, and are delighted or disappointed accordingly. What does it mean in today’s digital context to have a customer-focused organization, and how should we construct one?... read more

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Partly due to the COVID-19 outbreak in the United States and Europe, the nature of workplaces and workforces is yet again on the verge of an evolution. The pandemic brought on the table of many organizations a long list of topics already debated in the past, such as remote work, digital transformation, the changing nature of employee-employer relations. How can the presence of five generations in the workforce further affects all of these?... read more

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Today, most enterprises are still challenged to collect, use, manage and share data in ways that further business strategy and maximize its value. Whether data is being used to create new business models, make processes more efficient, or inform decision-making across the enterprise, its value potential seems to be limited by our ability to analyze them. How can an organization achieve its business goals through the strategic use of its data assets?... read more

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Much has been made of the digitalization of the enterprise, but the manufacturing sector, and especially factories and the production processes inside them have received comparatively little attention. “Industry 4.0” refers to manufacturing in the fourth industrial revolution: the part of digital transformation that focuses on production, operations, warehousing and other physical processes. But what does the pursuit of Industry 4.0 mean?... read more

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The increasingly ubiquitous presence of digital within products and services makes imperative for the company to be able to combine innovation and technology: without innovation, technologies risk being just an instrument to exploit commercial hype; without technologies, there is the risk of losing all the new capabilities introduced by them. How should the company handle the rising integration between its innovation, R&D, and IT functions?...read more

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Change constantly increase the companies’ needs for speed to market and agility in the marketplace. Trends such as the democratization of data and the digitalization of everything mean that competition can come from unpredictable places; the arrival of millennials in the workplace creates new internal expectations for enterprises to meet; and so on and so forth. How can leaders face these challenges and transform their companies accordingly?...read more

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Digital technology has transformed commerce profoundly, bringing new product delivery models, changing the very nature of services delivery, and even creating entirely new businesses based solely on data. With Google and Amazon looming increasingly large across the landscape, how can companies operating in the most disparate sectors develop new industry-specific models for competition, partnerships and supply chains in order to compete with the digital giants?...read more

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Managing vendors is increasingly becoming a challenge for companies. On one side, they are constantly besieged by both a handful of near-monopoly platform providers and a plethora of start-ups who may hold keys to the future; on the other, they must find a way to manage their needs for risk mitigation and competitive innovation. How can they thrive in this environment?...read more

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